Industry Public Utilities Commission Notice of Public Hearing - October 14, 2021 at 9:00 AM

IPUC will hold a public hearing on the proposed water rate increases at City of Industry, Council Chambers, 15651 Mayor Dave Way, City of Industry, CA 91744. Click the following link for more details.

https://www.lapuentewater.com/IPU_-_Rates_and_Charges

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La Puente Valley County Water District - 112 N First St. - La Puente, CA 91744 - 626.330.2126
Providing Drinking Water To the Community Since 1924

LPV Billing Procedures

The water billing is done on a bimonthly basis (every other month) and is divided into two charges;

  • Service Charge - This is a fixed rate for water service according to the size of a Customer's meter.  The larger the meter the greater the flow and the higher the service charge.
  • Water Charge - This charge is for the actual water used.  It is based on the units of water that pass through your meter during the billing period. Each unit equals 748 gallons of water.


Bills are mailed out prior to the first of the month and are due  by 4:00 p.m., on the date indicated on your water bill.  Please check your bill for the exact due date to avoid late fees.

Payments NOT RECEIVED in the District office by 4:00 p.m. on the date printed on the Regular Bill will receive a Delinquent Notice Fee of $7.00.  A Delinquent Notice will be mailed with the added charge.
 
Payments NOT RECEIVED in the District Office by 4:00 p.m. on the date printed on the Delinquent Notice will receive an Overdue Notice Fee of $7.00.  An Overdue Notice will be mailed with the added charge.
 
Payments NOT RECEIVED in the District Office by 4:00 p.m. on the date of the Overdue Notice will receive a Notice of Disconnection at the property.  Notice of Disconnection Fee of $8.00 will be added to the account.
 
Payments NOT RECEIVED by the date printed on the Notice of Disconnection will be scheduled for disconnection and a Disconnection Processing Fee of $30.00 will be applied. 
 
If water service is terminated and a request for reconnection is made after normal business hours, a $150.00 After Hours Reconnection Fee is charged.  Payment must be paid in full before water service can be restored.

It is the customer’s responsibility to ensure that payments are received in a timely manner. Customers may mail their payment to the District office, pay online, pay their bill in person at the District office during normal working hours or, after hours, deposit the payment in the payment drop box located in front of the District office.

Questions About Water Service?

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La Puente Water District
112 N First St.
La Puente, CA 91744
Hours of Operation
Mon-Thr: 7:30am to 4:00pm
Fri: 7:00am to 3:00pm
Phone: 626.330.2126
Fax: 626.330.2679