Your Water is Safe

Our District and Industry Public Utilities is committed to providing clean, safe and reliable drinking water to customers throughout our service area. The Coronavirus (COVID-19) has no impact on the quality or supply of your drinking water. Your tap water is safe to drink and meets all state and federal standards. The water delivered to your tap is monitored and tested regularly to ensure safe drinking water for all customers.

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La Puente Valley County Water District - 112 N First St. - La Puente, CA 91744 - 626.330.2126
Providing Drinking Water To the Community Since 1924

La Puente Valley County Water District (LPV)

The La Puente Valley County Water District has been providing water service to the community for over 90 years. The mission of the District is to provide its customers with high quality water, courteous and responsive customer service at the most reasonable cost. The District is governed by a five-member Board of Directors elected at large from the District’s Service area. Regular meetings of the Board of Directors are held on the second and fourth Monday of each month. 
FOR MORE INFORMATION ON THE DISTRICT

 

Important Message

Your Water Service is Safe and Reliable

The service that La Puente Valley County Water District provides to the community is critical to sustaining life and health.  We are doing what is necessary to ensure the reliability and quality of your water service.  We have temporarily closed our office to the public until further notice to protect both staff and customers.  Customer service remains available by phone at 626-330-2126.

To ensure continuity of water delivery, we have worked with our vendors to prioritize the delivery of vital supplies. Staff critical to operations and maintenance will continue to report to work, with rotations and social distancing measures in place.

Water Shutoffs are Suspended

The La Puente Valley County Water District has taken action to temporarily suspend late charges and water shutoffs for nonpayment in an effort to support its customers facing financial challenges during the Coronavirus (COVID-19) pandemic.

We want to ensure that all of our customers have access to safe, clean water during this public health emergency. The temporary suspension of late fees and shutoffs for nonpayment is effective through June 1, 2020.  Staff will continue to read meters and generate water bills during this time, and outstanding balances for accounts that run past the disconnection date will be due once the temporary suspension expires. We encourage customers to continue to pay their bills on time but wanted to take this extraordinary measure to support those customers who are experiencing financial stress due to the impacts of the pandemic.

Customers who are experiencing difficulties paying their water bills are encouraged to contact the customer support team at 626-330-21 to make payment arrangements.

Please keep in mind that the following payment options are available to all customers:

  • Pay online. 
  • Pay by phone at 626.330.2126.
  • Place your payment in the drop box at our office 112 N. 1st Street, La Puente, CA 91744.
  • Mail a check to P.O Box 3136, La Puente, CA

BOARD MEETING AGENDAS

Industry Public Utilities Water System (IPU)

The Industry Public Utilities Water System is owned by the City of Industry and is managed and operated by the La Puente Valley County Water District under an Operation and Management Agreement. Due to the close proximity of IPU’s water system to the District, District staff can provide these services efficiently and at the same high level of service as provided to the District’s own customers. If you would like more information on how the system is managed and operated please feel free to contact the District office.

 IPU CUSTOMERS

Important Message

Your Water Service is Safe and Reliable

The service that Industry Public Utilities provides to the community is critical to sustaining life and health.  We are doing what is necessary to ensure the reliability and quality of your water service.  We have temporarily closed our office to the public until further notice to protect both staff and customers.  Customer service remains available by phone at 626-336-1307.

To ensure continuity of water delivery, we have worked with our vendors to prioritize the delivery of vital supplies. Staff critical to operations and maintenance will continue to report to work, with rotations and social distancing measures in place.

Water Shutoffs are Suspended

The Industry Public Utilities has taken action to temporarily suspend late charges and water shutoffs for nonpayment in an effort to support its customers facing financial challenges during the Coronavirus (COVID-19) pandemic.

We want to ensure that all of our customers have access to safe, clean water during this public health emergency. The temporary suspension of late fees and shutoffs for nonpayment is effective through June 1, 2020.  Staff will continue to read meters and generate water bills during this time, and outstanding balances for accounts that run past the disconnection date will be due once the temporary suspension expires. We encourage customers to continue to pay their bills on time but wanted to take this extraordinary measure to support those customers who are experiencing financial stress due to the impacts of the pandemic.

Customers who are experiencing difficulties paying their water bills are encouraged to contact the customer support team at 626-336-1307 to make payment arrangements.

Please keep in mind that the following payment options are available to all customers:

  • Pay online.
  • Pay by phone at 626.336.1307.
  • Place your payment in the drop box at our office 112 N. 1st Street, La Puente, CA 91744.
  • Mail a check to P.O Box 3165, La Puente, CA
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Water Emergency ?Call 626-330-2126

LPV NEWS

Management Change at La Puente Valley County Water District

Long-Time General Manager Greg Galindo retires and District Board of Directors appoints Roy Frausto to top position.

Press Release on Management Change

Information on PFAS

In response to recent reports on PFAS contamination in some California public water sources, the District has prepared a FAQ sheet to provide accurate information and address any concerns.             
 

PFAS FAQ SHEET

 

 

IPU NEWS

 

Information on PFAS

In response to recent reports on PFAS contamination in some California public water sources, the IPU has prepared a FAQ sheet to provide accurate information and address any concerns.   

PFAS FAQ SHEET

Study of IPU Water Rates

Currently, a study is being conducted on the cost to provide drinking water service to the IPU Water System Customers.  The study will determine if adjustments in water rates are needed.  The study should be completed in the fall of 2020.  Adjustments to water rates are expected in January of 2021.  To learn more about the cost of water for IPU and LPV, please view this video.

Learn How Saving Water Is Part Of The California Lifestyle!

The Governor recently signed in to law two bills that overhaul the State’s approach to water-use efficiency and carry out his order to make conservation a way of life in California. The new laws require water providers to develop new water use objectives and other policies to meet efficient water use targets.  In the meantime, we must continue to use water as efficiently as possible because our region is still in the midst of drought conditions.

LEARN MORE

Questions About Water Service?

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La Puente Water District
112 N First St.
La Puente, CA 91744
Hours of Operation
Mon-Thr: 8:00am to 5:00pm
Fri: 7:00am to 3:00pm
Phone: 626.330.2126
Fax: 626.330.2679